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Helping Link/Một Dấu Nối

Connecting and Empowering the Vietnamese Community

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Volunteer Opportunities

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Why Volunteer at Helping Link/Một Dấu Nối

Together, for the past twenty-five years, our volunteers have helped thousands of refugees, immigrants and members of the Vietnamese community foster ties to the greater Seattle community.

In 2016, Helping Link/Một Dấu Nối had over 90 volunteers, 30% working professionals, 60% university/college students and 10% retirees. Together, our marvelous group contributed over 4,780 hours of service in 2016.

We are always welcoming new volunteers in various positions including teaching, technology, public relations/communications and admin/general support.

While it can be helpful, it is not a requirement to speak Vietnamese.

Join our team of volunteers today!

We are in immediate need of the following:

  • Event Coordinator (for our 2020 Gala Celebration)
  • Project Managers (for our 2020 Gala Celebration)
  • E.S.L., iPad, and Citizenship Instructors
  • Graphic Designers
  • Recruitment Volunteers
  • Social Media Volunteer (for our Communications Team)
  • Board of Directors
  • Bookkeepers/Accountants
  • Communications/Public Relations/Marketing Specialists
  • Grant Writers
Volunteer Orientations

All prospective volunteers are required to attend a Volunteer Orientation before they can come on board as a volunteer. Orientation will be held biweekly from 6:30 PM to 7:30 PM. Due to COVID-19, please contact us at volunteer@helpinglink.org to confirm the Volunteer Orientation Date.

Education

Helping Link/Một Dấu Nối is looking for a Citizenship Instructor to teach English literacy, US history, and government to English limited speaking adult students.

Responsibilities:

  • Be available during class hours to successfully teach and inspire students
  • Work with a cohort of other instructors to develop and discuss lesson plans to ensure compatibility and compliance with present Citizenship test
  • Prepare for and instruct the Citizenship class to maximize student success on the real test
  • Oversee and organize all learning and testing materials and track student progress reports for the end of the quarter
  • Be engaging, inspiring, imaginative, passionate and friendly

Requirements:

  • Commit a minimum of 4 hours per week during class times for instruction
  • Strong passion in working with a diverse and limited English speaking group of students
  • High communication and people skills -both verbal and written – to work with students and teaching assistant(s)
  • Be engaging and interactive to create a light and pleasant atmosphere for students to learn in

Benefits:

  • Make a direct impact on the lives of immigrants and refugees to improve their lives and give them an opportunity to become a citizen of the United States
  • Hands-on experience teaching students English
  • Develop and build upon fundamental teaching and educational skills such as communication, adaptability, engagement, innovation/imagination and confidence
  • Support a community-led grassroots organization to improve the lives of those in the Vietnamese community in the King County Region

Helping Link/Một Dấu Nối is seeking volunteers to serve as Adult ESL instructors for teaching instruction of basic English language fluency.

Responsibilities:

  • Be available during class hours to successfully teach and inspire students
  • Work with a cohort of other instructors to develop and discuss lesson plans to ensure materials follow state and community standards and are practical for students’ daily lives
  • Prepare for and instruct the ESL class to maximize student success and ensure student confidence in speaking English
  • Oversee and organize all learning and testing materials and track student progress reports for the end of the quarter
  • Be engaging, inspiring, imaginative, passionate and friendly

*Note: Resources and materials will be readily available.

Requirements:

  • Commit a minimum of 4 hours per week during class times for instruction
  • Strong passion in working with a diverse and limited English speaking group of students
  • High communication and people skills – both verbal and written – to work with students and teaching assistant(s)
  • Be engaging and interactive to create a light and pleasant atmosphere for students to learn in

Benefits:

  • Make a direct impact on the lives of immigrants and refugees to improve their lives
  • Hands-on experience teaching students English
  • Develop and build upon fundamental teaching and educational skills such as communication, adaptability, engagement, innovation/imagination and confidence
  • Support a community-led grassroots organization to improve the lives of those in the Vietnamese community in the King County Region

Helping Link/Một Dấu Nối is looking for tech-savvy individuals who are interested in sharing their skills with immigrants learning how to use iPads for the first time. This is a very popular program for adults & seniors that will help them connect with the younger generation.

Responsibilities:

  • Teach iPad skills to adults in small settings of 6 to 10 students
  • Teach a curriculum that includes basics such as: downloading/managing apps, sending/receiving email, using the Internet, and more
  • Engage students with interactive activities and be prepared to answer related questions to lesson plans

*Note: Technical support, resources, and materials will be provided to instructors

Requirements:

  • Commit a minimum of 4 hours per week during class times for instruction
  • Strong passion in working with a diverse and limited English-speaking group of students
  • High communication and people skills both – verbal and written – to work with students and teaching assistant(s)
  • Be engaging and interactive to create a light and pleasant atmosphere for students to learn in

Benefits:

  • Make a direct impact in the lives of immigrants and refugees to improve their lives
  • Hands-on experience in working with students to teach basic technology skills
  • Develop and build upon fundamental teaching and educational skills such as communication, adaptability, engagement, innovability/imagination and confidence
  • Support a community-led grassroots organization to improve the lives of those in the Vietnamese community in the King County Region

Design/Web Design

Helping Link/Một Dấu Nối is currently looking for a Web Designer to volunteer with us on our Web Team! As a Web Designer, you will help maintain our website as we roll out new content.

Responsibilities:

  • Update pages and content on Helping Link/Một Dấu Nối’s website
  • Design new pages and layouts when needed, either as wireframes, prototypes or final designs
  • Create email templates using HTML and inline CSS for email campaigns in Vertical Response
  • Be an active team member and comfortable working with people from all walks of life
  • Participate in weekly meetings and take on tasks when assigned
  • Excellent communications skills, both written and verbal
  • Take initiative and show leadership

Required Qualifications:

  • HTML5, CSS3, Javascript, and WordPress
  • Knowledge of web accessibility standards
  • Knowledge of mobile responsive design
  • Cross-browser compatibility (e.g. Internet Explorer, Microsoft Edge, Safari, Google Chrome, Mozilla Firefox)

Preferred Qualifications:

  • PHP and WordPress template design
  • Bootstrap Framework
  • Knowledge of visual design, current web design trends and marketing strategies UX design

Helping Link/Một Dấu Nối is looking for a graphic designer to create visual ideas for the purpose of informing and capturing the interest of prospective students, volunteers, and donors. This role involves designing artwork, sound, text, and video into interactive multimedia, packaging, and advertisements using graphic design software.

Responsibilities:

  • Work with the Executive Director to discuss project details and objectives
  • Assist in designing and creating key visuals for marketing tools for several different promotional purposes such as events, volunteer recruitment, student recruitment
  • Provide a critical and analytical skill to design and proof projects
  • Work with various other team members (including but not limited to, PR/Comms, Photographer, Executive Director, etc.)

Requirements:

  • Experience/background in graphic design with a portfolio of past works
  • Be familiar with various programs such as but not limited to: Adobe InDesign, Adobe Photoshop, Adobe Illustrator
  • Have a passion for design, immigrant assistance and helping the local Vietnamese community
  • Valued but not required: Familiarity with various of other tools and outlets such as video and animation, HTML, CSS, Javascript, etc.

Benefits:

  • Build upon your own portfolio
  • Enhance and develop your design skills
  • Gain direct and hands on experience in design and marketing

Communications

Helping Link/Một Dấu Nối is seeking a marketing specialist who can develop marketing materials that will cater to a diverse demographic within and around the Chinatown-International District (CID) community.

Responsibilities:

  • Brainstorm and develop ideas for creative marketing kits and campaigns
  • Conduct demographic research on community needs and program capability
  • Assist in internal and external marketing activities by demonstrating expertise in content development, advertising, and event planning
  • Work with cross-functional internal volunteer teams (Graphics, PR & Comms, Instructors, etc.)

Requirements:

  • Have excellent communication skills with the ability to work successfully with other volunteer teams such as instructors, PR/Comms team, etc.
  • Experience with marketing research and strategy development
  • Familiar with MS Word, PowerPoint, Publisher, and Excel

Benefits:

  • Hands-on experience with marketing and advertising
  • Enhance and build upon your knowledge of marketing strategy
  • Get a chance to promote and support a local community-driven grassroots organization’s mission to improve the lives of those in the Vietnamese community in the King County Region

Program Support

Helping Link/Một Dấu Nối is looking for an experienced information technology (IT) systems admin to lead or advise the IT team and help with computer set-up, installation, troubleshooting, service, security, and maintenance upgrades on a volunteer basis.

Position Description:

The Volunteer Systems administrator is responsible for planning projects and tasks with an all-volunteer IT team of 2-6 people, maintaining existing systems, making recommendations for hardware and software upgrades, troubleshooting longstanding issues, and moving the IT infrastructure toward the ultimate goal of a high level of availability and dependability for all systems. The current volunteer IT team has very little systems administration experience, so filling this role is a high priority!

Requirements:

  • Degree in Computer Science or similar degree
  • Microsoft MSCA or MSCE Certification in Windows Server, networking, or other relevant certification
  • System administration experience
  • Microsoft Server 2008, 2012, and/or 2016 administration experience
  • Planning and deploying Microsoft servers
  • Strong Networking experience
  • Strong verbal and written skills
  • Experience working in an environment with strong emphasis on government or medical compliance

Benefits:

  • Build experience in IT for a non-profit organization
  • Make a significant impact within Helping Link/Một Dấu Nối’s system functions, client computer usage, and volunteer organization

Helping Link/Một Dấu Nối is seeking a program support coordinator to support our literacy education and technology programs.

Responsibilities:

  • Provide clerical support in internal and external administrative tasks
  • Process and file administrative documents
  • Screen, respond to and take messages from incoming calls
  • Greet visitors and direct them to the appropriate person or information
  • Assist the SalesForce analytics team with data entry when appropriate
  • Assist with outreach recruitment

Requirements:

  • Familiar with MS Word, Excel, and PowerPoint
  • Familiar using office equipment (computer, printer, copier, phone)
  • Detail-oriented in administrative activities and support
  • Efficient and excellent communication

*Position hours: 4-6 hours during Monday-Friday, 1:00 PM-6:00 PM

Benefits:

  • Develop and build upon professional skills such as teamwork, communication, technology/software usage, organization, and time management
  • Support a community-led grassroots organization to improve the lives of those in the Vietnamese community in the King County Region

Community Outreach

Helping Link/Một Dấu Nối is looking for a recruitment specialist to actively recruit prospective clients interested in Helping Link/Một Dấu Nối’s services on a continuing basis.

Responsibilities:

Under the direction of the Executive Director you will:

  • Write, edit, update and manage recruitment ads for prospective clients
  • Work with Marketing Specialist to analyze current demographics and client needs
  • Help strategize ways to foster client growth and program improvements catering to clients’ needs
  • Seek out new opportunities for placement of recruitment ads within community centers, media, churches, local businesses, etc. around the C-ID community and greater Seattle area
  • Manage communication with prospective clients
  • Lead community outreach efforts that promote Helping Link/Một Dấu Nối such as posting flyers, event promotion tabling, and attending community meetings

Requirements:

  • Strong writing and interpersonal skills
  • Ability to work independently and in a team setting

Benefits:

  • Enhance communication and writing skills to diverse professional and social networks
  • Network and connect with key members of the C-ID community and employees of the City of Seattle
  • Support and gain a greater understanding of Helping Link/Một Dấu Nối’s clients and client services
  • Hands-on experience in community engagement activities
  • Support a community-led grassroots organization to improve the lives of those in the Vietnamese community in the King County Region

Helping Link/Một Dấu Nối is looking for a volunteer recruitment and engagement specialist to actively recruit young professional and student volunteers, sponsors, clients and members of the board on a continuing basis. A volunteer recruitment and engagement specialist will also be actively involved in the C-ID community and increase awareness and visibility of Helping Link/Một Dấu Nối.

Responsibilities:

Under the direction of the Executive Director you will:

  • Write, edit, update and manage recruitment ads
  • Develop and cultivate positive relationships with professional networks, nearby schools, universities, businesses, residents, churches and temples, community centers and other community members in the Little Saigon/Chinatown/International District neighborhoods
  • Seek out new opportunities for placement of recruitment ads within schools, professional networks and young professional community forums
  • Manage communication with prospective volunteers, donors, clients and members of the board
  • Help develop Helping Link/Một Dấu Nối’s vision and future strategy for board of members, sponsors, clients, and future volunteers
  • Lead volunteer onboarding sessions twice a month
  • Lead community outreach efforts that promote Helping Link/Một Dấu Nối such as posting flyers, event promotion tabling, and attending community meetings

Requirements:

  • Strong writing and interpersonal skills
  • Ability to work independently and in a team setting

Benefits:

  • Network and connect with sponsors, clients, volunteers, and Board of Directors within and outside of Helping Link/Một Dấu Nối
  • Network and connect with student organizations and volunteers to promote youth leadership
  • Enhance communication and writing skills to diverse professional and social networks
  • Network and connect with key members of the C-ID community and employees of the City of Seattle
  • Hands-on experience in community engagement activities
  • Support a community-led grassroots organization to improve the lives of those in the Vietnamese community in the King County Region

Leadership

Roles and Responsibilities:

  • Attend all Board meetings and the annual Board Retreat, and participate actively in two annual Board fundraisers: Our spring Seattle Foundation Give Big and fall Annual Gala.
  • Serve on one Board Committee and/or Task Force/Working Group, and carry out related responsibilities.
  • Review agenda and supporting materials before Board and committee/task force/working group meetings.
  • Understand and commit to Helping Link/Một Dấu Nối’s mission, services, programs, and policies.
  • Make Helping Link/Một Dấu Nối a philanthropic priority, and make an annual gift that is personally significant that reflects that priority.
  • Participate actively in fund development initiatives, including hosting a table of 10 at the Annual Fall Gala, and bringing guests to our Give Big event.
  • Be a community ambassador for Helping Link/Một Dấu Nối and make warm introductions for Helping Link/Một Dấu Nối to friends, associates, and community leaders.
  • Recommend board and committee members.
  • Follow all conflict of interest, ethics and confidentiality guidelines.

What do I bring to Helping Link/Một Dấu Nối?

  • A passion for and commitment to Helping Link/Một Dấu Nối’s vision, mission, and goals for Vietnamese-Americans’ social adjustment, family stability, and self-sufficiency.
  • Demonstrated a track record of working in or directing teams and willingness to take on leadership roles.
  • Experience in at least one relevant area, such as non-profit governance, fund development, advocacy, strategic planning, IT, organizational development, change/growth management, program development and expansion, finance/accounting, and law.
  • Prior board experience is highly desirable.

Terms and Time Commitments

Members are elected to a 1-year term (renewable for two additional terms). Monthly time investment: 8-10 hours per month, typically:

  • 2 hours to prepare for and attend a Board meeting (10 per year)
  • 3 hours for committee work (per committee)
  • 2-4 hours for particular tasks, meetings, introductions to community leaders, events and fund development activities, e.g. the annual Board Retreat and recruitment of Annual Gala guests (Hourly commitment varies by month as needed)committee, projects, and events.

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