Helping Link Careers
For over 27 years, Helping Link/Một Dấu Nối has been committed to helping many Vietnamese integrate into American society through our ESL, technology, and citizenship programs as well as information and referral services. We are looking to increase our team to support the increased demands of the community and build our agency’s capacity.
POSITION OVERVIEW
The Office Manager position is a full-time position reporting to the Executive Director. This person will play a critical role in managing the day-to-day effectiveness of all operations including communications, bookkeeping, supervision of the volunteer corps, and programs. S/he will play a collaborative role in developing and implementing systems that increase the effectiveness and efficiency of our work and supporting our ability to grow and expand our impact.
This is an outstanding opportunity for a motivated and detail-oriented individual who wants to make a substantial impact while gaining a broad set of experiences relevant to nonprofit leadership.
RESPONSIBILITIES
Administrative and Office Management
● Serve as the first point of contact for the organization, via managing phone and email accounts.
● Manage office and relationships with volunteers.
● Draft and edit communications, including newsletters, manuals, fund appeals, and emails.
● Provide administrative support to the Executive Director and Board president.
● Schedule and provide support for committee meetings.
● Maintain, administer and train others on effective use of platforms and systems.
● Contribute to annual operations calendars and manuals.
● Coordinate day-to-day bookkeeping including processing deposits, payables, reimbursements, and invoicing.
● Support annual reports through data gathering.
● Across all areas of work, contribute as opportunity presents itself.
Program Operations
● Manage communications, including responding to inquiries and scheduling interviews
● Plan and serve as on-site manager of program events such as orientation and special events; manage logistics for classes and activities.
● Manage attendance and program evaluation records.
DESIRED QUALIFICATIONS
The successful candidate will demonstrate:
● 2-4 years of work experience with administration and office management and/or program/project coordination.
● Bachelor’s degree preferred.
● High level of professional effectiveness, ability to collaborate with a variety of personalities with integrity, optimism, and high energy.
● Some proficiency in spoken Vietnamese preferred, but not required.
● Strong commitment to Helping Link’s mission and values.
● Outstanding organization and detail orientation.
● Excellent verbal and written communication with a keen attention to detail.
● Valid driver’s license and regular access to a vehicle preferred; willingness to travel offsite for program activities.
● Ability to work evenings and some weekends.
Helping Link is an equal opportunity employer. We strive to create an inclusive and equitable workplace. We encourage applications from people of all backgrounds.
APPLICATION INSTRUCTIONS
If you are encouraged by and meet the qualifications you just read, we invite you to apply by sending your cover letter and resume to careers@helpinglink.org
Salary: $48,000 – $52,000 annually
POSITION OVERVIEW
- Helping Link is seeking a consultant that has experience outreaching the Vietnamese community to conduct a community needs assessment. The project will consists of focus groups held at Helping Link and outreach to Vietnamese community hubs in the Seattle area.
- We are looking for someone that has demonstrated success in crafting survey protocols, identifying outreach avenues, and organizing focus groups. The preferred candidate will be someone within the Vietnamese-American community or have extensive experience building relationships with immigrant and refugee communities. The consultant will be responsible for crafting the outreach plan for Helping Link volunteers to execute and then synthesizing data collected. The final product will be an assessment of needs in the Vietnamese American community, gaps in addressing needs, and recommendations on how Helping Link can address those gaps.
- Interest candidate please send a cover letter & resume to careers@helpinglink.org
POSITION OVERVIEW
- Are you interested in helping the Vietnamese-American community? Helping Link – Một Dấu Nối is a nonprofit organization that was founded in 1993 and is committed to empowering Vietnamese immigrants and refugees of Seattle. It provides education in language learning, technology, and citizenship, as well as social justice advocacy and information and referral at no cost.
- We are currently working on a Community Needs Assessment and are looking for 2 individuals that can conduct interviews in Vietnamese with our community members. There is a 5-week commitment with a stipend of $1,000 for your efforts. Training will be provided by a consultant.
- If you are interested in using your language skills to empower the Vietnamese-American community, please apply for this today by emailing your resume and cover letter to careers@helpinglink.org!
Deputy Director will be responsible for collaborating with the Executive Director to oversee all internal operations at Helping Link, including communications and marketing, financial, grant and volunteer and staff management. The Deputy Director will also assist the Executive Director with the development of the strategic plan and the annual budget. Some weekend hours are required. This position is full time (40hours/week) and is currently hybrid until we can fully return to the office. Candidate expects to work during the operating hours, which isMonday to Thursday, from 1PM-9PM and Friday from 10AM-6PM.
If you are encouraged by and meet the qualifications you just read, we invite you to apply by sending your cover letter and resume to careers@helpinglink.org. This position is available only for those in the local Puget Sound area of Washington.
Primary Responsibilities
- Financial Management
- Process invoices and reimbursements
- Assist the Executive Director with the development of the annual budget and the strategic plan
- Grant Management
- Create a strategy for application, submission and reporting for grants
- Streamline and manage the grant process
- Manage all fundraising events (GiveBig, annual gala)
- Manage all donation sources and special fundraising efforts
- Cultivate relationships with funders
- Staff & Volunteer Management
- Responsible for the hiring and recruiting additional staff/ volunteers to manage programs
- Oversee the work of the Operations Manager and the IT Specialist
- Assist the Operations Manager with volunteer recruitment and retention
- Develop relationships with companies, universities and clubs
- Communications and Marketing
- Develop and implement the communications and marketing strategy with support from the Operations Manager. This includes managing the following:
- Newsletter
- Email communications
- Website
- Social Media
- Publications
- Develop and implement the communications and marketing strategy with support from the Operations Manager. This includes managing the following:
Qualifications:
- Two years of progressive managerial responsibility. A nonprofit background a plus
- A self-starter with success in roles requiring execution of multiple tasks while responding to multiple priorities.
- Proven ability to work with efficiency, flexibility, and good humor
- Demonstrated ability to build and maintain relationships with a wide array of people
- Outstanding communication and interpersonal skills
- Successful ability to research and write grant proposals
This is a full-time exempt position. Some weekend hours are required. Candidate expects to work during the operating hours, which is Monday to Thursday, from 1PM-9PM and Friday from 10AM-6PM. This position is full time (40hours/week) and is currently hybrid until we can fully return to the office.
Compensation:
The annual salary range for this position is $60,000-$65,000.
Helping Link is an equal opportunity employer. We strive to create an inclusive and equitable workplace. We encourage applicants from all backgrounds.
Application Instructions:
If you are encouraged by and meet the qualifications you just read, we invite you to apply by sending your cover letter and resume to careers@helpinglink.org.
Operation Manager will be responsible for administrative and office management support, programs and curriculum development, and volunteer recruitment and retention. This is a part-time position (20 hours/week) with the possibility of full-time and is currently hybrid until we can fully return to the office. Candidate is expecting to work during our operating hours, which Monday to Thursday, from 1PM-9PM and Friday from 10AM-6PM.
If you are encouraged by and meet the qualifications you just read, we invite you to apply by sending your cover letter and resume to careers@helpinglink.org. This position is available only for those in the local Puget Sound area of Washington.
Primary Responsibilities
- Volunteer Recruitment & Retention
- Recruit volunteers for all programs and act as liaison between volunteer teams, facilitating the achievement of unified goals
- Build relationships with universities, colleges, and area employers to raise awareness of Helping Link volunteer/internship/practicum positions
- Reach out to individuals who express interest in volunteering and maintain contact with potential volunteers through the recruitment, onboarding, and exit interview process
- Conduct initial screening of potential volunteers to ensure a good fit
- Onboard volunteers in the protocols of their positions
- Refine the Volunteer Onboarding PowerPoint and ensure all orientation sessions are staffed
- Administrative and Office Management
- Provide administrative support to the Executive Director and Deputy Director
- Draft and edit communications, manuals, and emails
- Ensure operations calendars are current
- Attend community meetings as needed
- Across all areas of work, contribute as the opportunity presents itself
- Organize quarterly program celebration
- Programs (ESL/Citizenship and Technology) Curriculum Development
- Include ESL/Citizenship test, interview, and technology materials in multi-level
- Assist in creating lesson materials in PowerPoint for 10 week/20 lesson per quarter
- Incorporate information on important current events (e.g., COVID 19) in each lesson
- Communicate lesson protocols to all ESL-Citizenship and Technology Instructors
- Create and maintain online lesson portal (Helping Link ~ Một Dấu Nối) with preview lessons, review videos, and extra resources for students
- At quarter end, provide a summary of quarter
Qualifications:
- 2-4 years of work experience with administration and office management and/or program/project coordination
- College or bachelor’s degree preferred
- Experience with curriculum development
- Some proficiency in spoken Vietnamese preferred, but not require
- High level of professional effectiveness, ability to collaborate with a variety of personalities with integrity, optimism, and high energy
- Strong commitment to Helping Link’s mission and values
- Outstanding organization and detail orientation
- Excellent verbal and written communication with a keen attention to detail
- Ability to work some weekends
This is a part-time position (20 hours/week) with the possibility of full-time and is currently hybrid until we can fully return to the office. Candidate is expecting to work during our operating hours, which Monday to Thursday, from 1PM-9PM and Friday from 10AM-6PM.
Compensation:
The role is compensated at a rate of $22-25/per hour.
Helping Link is an equal opportunity employer. We strive to create an inclusive and equitable workplace. We encourage applicants from all backgrounds.
Application Instructions:
If you are encouraged by and meet the qualifications you just read, we invite you to apply by sending your cover letter and resume to careers@helpinglink.org.
Contact us at careers@helpinglink.org
